We've been working like crazy putting together webcasts and now we'd like to turn it over to you. We currently have four in the works but we'd like to hear what subjects you would like us to feature in a webcast.
- What topics interest you (Business management, Customer Relationship Management, CRM inventory management, manufacturing and distribution software work flow, software tips and tricks, etc.)?
- Do you prefer live or OnDemand webcasts?
- What days (typically) work best for you? What time of day works best for you?
Help us help you!
We're excited to hear your feed back!
Guilty as charged. One of the cardinal rules of blogging is consistency and we broke it... but for a good reason! So what's our excuse? CRM.
These past couple of weeks we've been busy getting everything ready to put into CRM and customizing it to fit our needs. That's the great thing about Microsoft CRM, it has great out-of-the-box capabilities but you can customize it to fit your specific needs. It's been a big process and has taken a lot of time and thought but we're thrilled that we have it installed and can start putting it to good use.
We have a lot of great things coming down the line. We're getting ready to roll out our very own webcast series with the help of Blair Inc. The first webcast is a crash course in accounting basics and scheduled for release in March, we can't wait to get them launched. Stay tuned for more information about them. (We'll be releasing a lot of information about our webcasts in our e-newsletter; don't miss out- sign up to get on the mailing list!)
CRM and webcasts aren't all that is new around here. At the beginning of the year John Karvelis joined the DataCraft team as our new project manager. Before John joined us he had 15 years experience with project management, team development, and IT with Newell Rubbermaid in Freeport, Illinois. We've been keeping him busy with new projects and meeting clients. He was able to take a quick break from everything to tell us this about his experience here so far:
My first few weeks have been very exciting. I have already met a number of our clients and prospects. I have enjoyed learning about their businesses and the challenges that they face. I am planning on improving our performance in the delivery of our Business Clarity solutions®. Two areas that I am initially focusing on are our project management and communication processes. By improving our performance in these two areas, I believe that DataCraft can provide a better service and at lower cost to our clients.
We're excited to have him here and he adds a great dynamic to the DataCraft team.
See, we haven't forgotten about our readers! We just needed to take some time off to focus on a few projects and now that we got them out of the way, we're back and ready to blog.